Mr Grahame Leitch, Service Manager explained that technicians regularly undergo training under Mazda Masters Training Programme. It was developed by Mazda Motor Corporation to enhance the technical skills of the technicians at Distributors. He added service advisors are also part of this training programme. The Service Advisors Certificate Programme includes many hours of training in Communication skills, Customer Handling Techniques, Warranty, Diagnosing Skills, Service Advising & Handling Difficult Situations to interact with customers professionally and fulfill their goal – “Fix It Right First Time”.

Mr Fumio Tone, General Manager of Al Shaya & Al Sagar emphasized that KAICO gives the best to customers through high quality products, best and prompt services to gain customers for life in line with KAICO`s philosophy “Customer is #1”. The company makes sure its technicians and service advisors are well trained in their respective areas to get the best performance from your vehicles. He added that KAICO is now offering 50% discount on Mazda parts for models upto 2005 and 35% for 2006 model onwards at the Service Centers. Please call Amina-66279604 to book your appointment.

KAICO (Al Shaya & Al Sagar) are committed to providing the best service possible to their customers with highly trained Mazda Technicians and ensure that the customers have full confidence in their services. Their motto is “FIX IT RIGHT FIRST TIME”.